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Common Question
Q: How long does production and shipping take ?
Standard designs: 2–5 business days for production + 3–5 business days for delivery.
One-of-one customs: Up to 14 business days depending on the complexity of the artwork. You will receive tracking as soon as your order ships.
One-of-one customs: Up to 14 business days depending on the complexity of the artwork. You will receive tracking as soon as your order ships.
Q: Do you accept returns or exchanges ?
Standard items: Returns/exchanges are accepted within 7 days of delivery as long as the item is unworn and in original condition.
One-of-one custom pieces: Because these are handmade wearable artworks, they are final sale. If there is an issue with your order, please contact us and we’ll make it right.
One-of-one custom pieces: Because these are handmade wearable artworks, they are final sale. If there is an issue with your order, please contact us and we’ll make it right.
Q: How do your hoodies and sweatsuits fit ?
Most items follow a true-to-size fit.
If you prefer a looser or oversized look, we recommend sizing up.
Each product page includes detailed size charts to help you choose the perfect fit.
If you prefer a looser or oversized look, we recommend sizing up.
Each product page includes detailed size charts to help you choose the perfect fit.
Q: How do I care for my hoodie or custom piece ?
For best results:
• Turn the garment inside out
• Wash on cold
• Use mild detergent
• Hang dry only (no dryer)
For one-of-one customs, follow the special care instructions included with your order to preserve the artwork.
Q: Where are your designs made ?
All artwork, bleach concepts, and custom designs are created by the JigsawHoodie studio.
Standard items are manufactured and printed through trusted production partners.
Every one-of-one piece is handmade and individually crafted.
Contact Us: Hello@Jigsawhoodie.com